Privacy Policy

Please read this Privacy Policy before using BigTruckPage.com. By accessing or using the site, creating an account, listing items, placing orders, or otherwise interacting with our marketplace, you consent to the practices described here. This policy was last updated on June 8, 2026.

• We handle personal information with reasonable technical and organizational safeguards.
• We use personal information only for the purposes described in this policy.
• We do not sell your personal information to third parties.

BigTruckPage LLC · Stafford, Missouri, United States operates BigTruckPage.com, a United States marketplace for heavy-duty truck parts, trucks, trailers, and related services. Our business is located in Stafford, Missouri.

Depending on how you use the marketplace, we may collect:

• Account information: email, name, phone, business details, shipping and billing addresses, avatar, and seller logo.
• Listing information: photos, VINs, prices, storage paths, titles, and related listing documents you upload.
• Order information: contact details, shipping addresses, and Stripe payment metadata. We do not store full payment card numbers.
• Messages: content sent through our Firestore-based messaging system.
• Inquiries: information you submit when contacting sellers or requesting quotes.
• Integrations: encrypted eBay OAuth tokens when you connect eBay, and Stripe Connect account identifiers for seller payouts.
• Technical data: IP address, browser type, session identifiers, strictly necessary cookies, and reCAPTCHA signals used for fraud prevention.
• AI moderation and VIN processing: listing text and images may be analyzed using Google AI (Gemini) for moderation and VIN-related workflows.
• Watchlist: saved items stored in your browser's localStorage only; this data is not sent to our servers unless you are signed in and sync features apply.
• Guest checkout: if you purchase without an existing account, we may create an account automatically using the contact information you provide.

We use the information we collect to:

• Operate the marketplace, including account management, listings, and order fulfillment.
• Moderate listings and enforce platform policies, including AI-assisted review.
• Process billing, subscriptions, and seller payouts through Stripe.
• Send transactional and service-related email through Resend.
• Export listings to eBay when you opt in and authorize the connection.
• Provide analytics features available to Enterprise and Premium plan subscribers.
• Maintain security, prevent fraud, and comply with applicable legal obligations.

By using BigTruckPage.com, you provide implied consent to the collection and use of information as described in this policy. You may withdraw consent or request changes to how we handle your data by contacting support@bigtruckpage.com. Withdrawing consent may limit or prevent access to certain marketplace features.

We share personal information only as needed to operate the platform. Key service providers include:

• Firebase — Authentication, Firestore messaging, and file storage.
• Google Cloud Storage — listing images, documents, and other uploaded media.
• Stripe — payment processing and Stripe Connect seller onboarding and payouts.
• Resend — transactional and service email delivery.
• Google AI (Gemini) — listing moderation, VIN-related processing, and related automated workflows.
• eBay — optional listing export when you connect and authorize your account.

These providers process data on our behalf under contractual obligations. We do not sell personal information.

Certain information is visible to other users by design. Seller storefronts, public listing catalog pages, and profile details you choose to display may be accessible without signing in. If you enable public billing address visibility, your phone, billing address, and directions link may appear on your public seller profile and listing pages.

We use strictly necessary session and authentication cookies to keep you signed in and to protect the platform. Google reCAPTCHA may set cookies or similar technologies when anti-abuse checks run. We do not currently claim to use optional analytics or advertising cookies on BigTruckPage.com.

Listing text and images may be automatically scored or flagged for policy review using AI tools, including Google Gemini. Automated results are not final decisions on their own; flagged content may be reviewed by human administrators before action is taken.

We apply reasonable safeguards to protect personal information against unauthorized access, loss, or misuse. We retain information for as long as needed to operate the marketplace and to meet legal, tax, and transaction-record requirements.

You may request deletion of your personal data by emailing support@bigtruckpage.com. We aim to complete verified deletion requests within approximately 30 days. Order snapshots and records required for tax, accounting, or dispute resolution may remain even after account deletion.

Depending on your location, you may have the right to access, correct, or delete personal information we hold about you. To exercise these rights, contact support@bigtruckpage.com.

California residents: we do not sell personal information as defined under applicable California privacy laws.

BigTruckPage.com is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a minor has provided us with personal data, contact us and we will take appropriate steps to remove it.

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated "Last updated" date. Continued use of BigTruckPage.com after changes are posted constitutes acceptance of the updated policy.

BigTruckPage LLC · Stafford, Missouri, United States

support@bigtruckpage.com